9/25/2019

Key Elements of Effective Employee Performance Management Review

The Employee Performance appraisal is critical, once when maintaining employee aligned with individual goals and the company's overall goals (Harvard Business School Press, 2009). Managers can use a respectively beneficial approach to assessing. As a result of reviews usually ascertain future career paths and performance growth, managers need to spend enough time preparing for them. A conducive review with clear expectations, acceptable examples, effective study, and expected action steps inspire employees to complete their assigned tasks (Johnson, 2004, p.83).

According to Coleman (2009), Implementing a Performance management system will not resolve or directly enhanced any employee-related performance issues. The organization must invest in resource to ensure that managers and other employees have the system responsible for the PMS. Unless this will be considered as a compliance activity, the system has identified several elements provide an effective and useful performance assessment for managers and their employees. Use of the following four items helps to maintain high morale and plan for greater business success (Poole, 2013).

Preparation:


A proper plan will lead to a comprehensive performance review. By reviewing previously conduct appraisals and objective setting can get a clear view of employee’s success and areas needed to improve, these findings will help to guide the review and help convey the expectations have for the employees (Falcone, 2017). Employee expectation can depend upon many factors, like availableness of resources, scheduling, or external factors.  Performance management preparation should address any problems associated with the requirements of employees who try to archive these expectations (Lamont, Hampel and Bruce, 2011).

Collaboration:


Reliable performance management practices should involve managers and employee’s participation in two-way communication method (Carbonara, 2012). Employees should allocate time to go through their performance review and prepare for answering questions related to their current workflow with aligned objectives openly with managers. The process should encourage employees to share information, assist in highlighting activities with peers and managers for training, learn and get support (McCain,2016).

Positivity:


In good Performance appraisals, positive feedback is necessary. As per the research conduct and identified, employees need to feel that they are appreciated in the organization by the contribution of their effort (Fletcher, 2001). Rewarding employees’ efforts will help to keep low turnover in the organization. Another approach to gain positivity is discussing the probability of promotion with the employee. This will give a clear picture of the willingness to accept responsibilities in the future and lead a positive mindset and motivation.(Russell and Russell,2009). 

Action Plan:


The key element of employee development strategy is pointing to the Action Plan. The objectives set out in the employee performance plan are not just a paper written document, it must be translated into effective steps and activities to assure the success of the organization and employee. The employee should follow the steps according to the action plan to develop himself in the organization (Harvard Business Review, 2015). Certain components are common across the action plans. We can identify key basics as follows (Edwards, Scott and Raju, 2018).
  • Identifying areas for development
  • Suggested Solutions
  • Ownership
  • Achievement criteria
  • Timeline for achievement.


Conclusion


Organizations place higher importance on performance management systems as a means of improving job performance. We recommend achieving performance growth by positioning the key element to promote employee performance management review. By using these elements accurately will give increase the effectiveness of the EPR and it will be a win-win solution for both parties.

Reference


  • Carbonara, S., 2012. Manager's Guide to Employee Engagement. 1st ed. USA: McGraw-Hill.
  • Coleman, T.2009. Recommendations for implementing performance management systems in organization, university of Wollongong.
  • Edwards, J., Scott, J. and Raju, N., 2018. The Human Resources Program - Evaluation Handbook. 1st ed. California: SAGE Publications.
  • Fletcher, C.,2001. Performance appraisal and management: The developing research agenda. Journal of Occupational and Organizational Psychology, 74 (4), pp.473–487. [Online]. Available at: doi:10.1348/096317901167488.
  • Falcone, P., 2017. 101 Sample Write-Ups for Documenting Employee Performance Problems. 3rd ed. New York: AMACOM.
  • Harvard Business Review, 2015. Performance Reviews (HBR 20-Minute Manager Series). 1st ed. Harvard Business Review Press.
  • Harvard Business School Press, 2009. Performance Appraisal: Expert Solutions to Everyday Challenges. 1st ed. United States: Harvard Business School Press.
  • Johnson, B. 2004. The case of performance appraisal: Deming versus EEOC. Library Administration and Management, 18, 83-86.
  • Lamont, E., Hampel, B. and Bruce, A., 2011. Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone. 1st ed. New York: McGraw-Hill.
  • McCain, D., 2016. Evaluation Basics. 2nd ed. United States: Association for Talent Development.
  • Poole, L., 2013. Perfect Phrases for Coaching Employee Performance: Hundreds of Ready-to-Use Phrases for Building Employee Engagement and Creating Star Performers. 1st ed. USA: McGraw-Hill.
  • Russell, J. and Russell, L., 2009. Ultimate Performance Management: Training to Transform Performance Reviews into Performance Partnerships. 1st ed. USA: ASTD Press






8 comments:

  1. This comment has been removed by the author.

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  2. I strongly agree that in order grab the maximum benefit of applying the principals of performance management for the success of the organization; it is vital to consider on key elements of Effective Employee Performance Management Review such as preparation, collaboration, positivity and action plan (Poole, 2013).

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    1. Thank you Yohan,Successful performance management is multifaceted and tailored to each employee and his or her job role. Performance management includes planning of individual goals, implementation of these goals, tracking progress to ensure clear steps to achieve these goals, and using periodic performance reviews to assess progress(Horstman, 2016).

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  3. Very well explained Sahan. According to Pulakos (2004), It is important to review their performance expectations with employees at the beginning of the performance management cycle, including both the behaviors that employees are expected to exhibit and the results that they are expected to achieve during the next rating cycle.

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    1. Thank you Anjula. Adding to the comment in my opinion, communicating clear performance expectations is the most critical part. Communication begins with the strategic planning process of executive leadership. How they communicate these plans and goals to the organization is critical to creating an organization where all components are connected and pulled in the same direction.
      Executive leadership must clearly communicate their expectations of team performance and expected results to align every area of ​​the organization with the overall mission and vision.
      At the same time, leaders need to define the organizational culture of teamwork expected within the company. Whether it's a departmental team or a product, process, or project team, team members must understand why the team was created and what the organization expects from the team(Green, 2013).

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  4. Hi Sahan, Leadership style also will influence the decision making process in the appraisal activity. The appraisal turns out to be more judgmental in nature when an autocratic leader uses his position to control the overall process. On the other hand, democratic leaders will initiate a developmental approach in the appraisal activity. They always encourage involvement and good relationship practices in all the appraisal process. Laissez-faire leaders however will create a havoc environment due to the fact that they are lack of commitment and skills. Eminently, the system practice used is ineffective and unsuccessful. Therefore it is needed to identify best fit for the company (Ahmad and Bujang, 2013)

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    1. Agreed.As Conger and Kanungo (1988), explained participatory leadership styles have a greater positive impact on employee performance, in which case employees feel empowered and confident about their work and making different decisions. Under autocratic leadership, employees have the right to make decisions only when they feel inferior in their work and decision-making. Democratic employees have a certain degree of discretion in their work, so their work performance is better than the autocratic style.

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  5. Porter (2008) stated, if an organisation wants achieve the desired outcome then the core competencies of the organisation should match with the competencies of each employees. Performance management review in fact is the most reliable way of assessing the afore-mentioned condition. It gives the leadership a better understanding of where the organisation is heading to. Well established post.

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